Support Home

Getting Help for Mixman Software- Using the FAQ

We recommend that you take a look at the FAQ (Frequently Asked Questions). The FAQ provides step-by-step instructions for resolving problems you might encounter when using Mixman software. Topics include operating system issues, soundcard settings, and other information to help you get the best performance from your Mixman software, hardware and sounds.

Also, be sure to read the documentation provided with your software (and downloadable from the 'Documentation' link on the left), since many common issues are explained there as well.

Contacting Technical Support

Mixman does not sell directly to consumers at this time and since Spring 2005. All Mixman products are now purchased through Mixman partners. If you are unable to resolve your issues based on the FAQ or other documentation then contact the distributor. If you bought a Mixman product at a store but are unsure who to contact, ask the store for the distributor name and contact info. All current support and service will be provided by our partners.

For existing customers who have purchased directly from Mixman in the past, you may send an e-mail to us, but it may be some time before you receive any response. Mixman no longer provides support for the following products:

Mixman Studio version 1, 2, 3 and 4
Mixman StudioDL version 1,2, 3, or 4
Mixman DJ Megamix
Mixman DM2
Any Free versions

We may be able to help you with Mixman Studio 5, Mixman StudioPro 5, and Mixman StudioXPro 5 as well as D-Plates and Singles ­ these products are listed on this sight. Mixman LoopStudio and Mixman MP3 Producer are current products but you must contact the distributor for support. If it is not listed on Mixman’s current site there is no support from Mixman on that product.

Registering Your Mixman Software

Use the 'Registration' link to the left to register your Mixman software.

Licensing Agreements

It's important for you to understand the terms that govern your use of Mixman software, and of Mixman Singles, Soundiscs, and .TRK files, especially with regard to performance rights. While these agreements are included with the both the software and any separate audio content provided by Mixman, they are also reproduced here (at the 'Licensing' link above) for your convenience.