FAQ

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Installation Issues

I'm unable to validate a Mixman downloadable product. What should I do? Please send an email to service@mixman.com with the subject line "VALIDATION". Please include your order number, validation keys and the email address you used for the purchase. Please remember that downloadable Mixman products require a live internet connection to validate the installation key.
I downloaded the demo, Studio Pro (Free Version), and I don’t have a key to install the software. What can I do? Upon the completion of the download, we send a confirmation to the email address you specified in our Download Manager. Typically you will receive the email within 10 minutes. If you do not receive the email, return to the Download Manger and re-enter your email address, as it may have been entered incorrectly the first time.