FAQ

Select a Topic Pre-Purchase Questions Credit Card Issues Installation Issues Mixman USB Hardware Info Operating System, Sound Card, Drivers and Compatibility Upgrading Sound Content Replacement Keys, CDs, and Documentation Software Won't Run Sound Problems Registration MP3 and Mixman General sales quesions or non-technical topics Questions not answered by the FAQ

 

Replacement Keys, CDs, and Documentation

I lost or damaged my DM2 or LoopStudio CD, how can I replace it? Replacement CDs for DM2, LoopStudio are handled through our distirbution partners at Digital Blue. Click here to connect to the information on their site.

Replacement CDs for older Mixman products is not supported.
I lost my install key (or) I had to reformat my hard drive. What can I do? Visit http://www.mixman.com/, and click on the Shopping Cart link. Login into your "Mixman Account," and select "Past Purchases" to access the keys issued to you for validation of your purchase.
My keys don't work anymore, what can I do? Please send an email to service@mixman.com with the subject line, EXPIRED KEYS. Please include the key and the email address you use when you attempt to validate a Mixman product.
Where can I obtain documentation for my Mixman product? Visit http://www.mixman.com/support/documentation to download documentation for several Mixman products. Note: The documentation for Mixman StudioXPro incorporates the features of Mixman Studio and Mixman StudioPro. There is currently only one Reference Card and one Manual for all of the download products. The applications themselves have context-sensitive-help, just click on the ? question mark symbol in the application and roll over anything on the screen for a more detailed explanation.